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Backup MX

Backup MX: no lost mail when your server is down

SecuraWall works as your secondary MX. While your mail server cannot be reached, mail is accepted, kept in a secure queue and delivered as soon as your server answers again.

Monthly per domain · No long contracts · No automatic charges

Message detailsQueue ID 4JPV7K
Retrying (temporary delivery failure)
The receiving server has not accepted it yet: mx.acme.example does not answer.
  1. 09:12Accepted by SecuraWall; your server does not answer
  2. 09:15Retry 1 · connection timed out
  3. 11:37Retry 48 · connection timed out
  4. 11:40Delivered · 250 2.0.0 OK
Example data
days of queue lifetime
14
minutes between retries
3
MiB per message
50

How it works

Your own MX stays first. SecuraWall waits behind it.

You keep your current MX record and add SecuraWall as a secondary MX with a lower priority. Senders try your server first. When it does not answer, they deliver to SecuraWall instead of failing.

SecuraWall retries delivery to your server every 3 minutes. When your server answers, the queued messages are delivered in order.

What you get

Continuity you can see.

Secure queue

Messages wait for up to 14 days, up to 50 MiB each.

Delivery history and queue view

See which messages are waiting and when they were delivered.

Outage alerts

Your technical contacts are told when your mail server stops answering.

Upgrade at any time

Move the domain to Email Security to add filtering and quarantine; continuity stays included.

Questions about Backup MX

Does Backup MX filter spam?

No. Backup MX is for continuity: it accepts, queues and delivers. Filtering, quarantine and link protection are part of Email Security.

What is the difference between queue lifetime and quarantine?

The queue holds mail your server could not receive yet. Quarantine holds mail that a security layer decided not to deliver.

How much does it cost?

USD 15 per domain per month, taxes included.

Keep your mail safe during the next outage.

Multi-layer email security, per domain and month.

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