Passkeys and authenticator apps
Sign in to the portal with a passkey or a one-time code from an authenticator app.
Trust center
Trust center: how we protect your account and your mail
A security service has to be secure itself. Here is how we protect your account, your data and your mail, and where to find our legal documents.
Monthly per domain · No long contracts · No automatic charges
Why SecuraWall
Built to be there when your mail needs it.
- Uptime
- 99.9%
- Support
- 24/7
- Infrastructure
- 3 continents
- Backups
- Backups and snapshots
- When your server is down
- 14 days
Service availability.
Our team answers around the clock.
Three locations: Canada, Germany and Australia.
Regular backups and snapshots of the service.
Mail waits safely and is retried every 3 minutes.
Our infrastructure
- CanadaNorth America
- GermanyEurope
- AustraliaOceania
- Built and operated by Doz Teknoloji, a Turkish company based in İzmir.
- KVKK privacy notice and data processing terms in place.
- Each customer sees only its own domains, messages and users.
- Monthly per domain: no long contract, no automatic charges.
Support included, without limits
- Unlimited setup supportWe help with your DNS records, your mail server and the portal as often as you need.
- WhatsApp supportWrite to our team on WhatsApp and get an answer from the people who run the service.
- Unlimited support ticketsOpen as many tickets as you need from the customer portal, at no extra cost.
Technical support is given on WhatsApp and, once you have signed up, through support tickets in the customer portal. Our team answers 24/7: in Turkish for customers in Türkiye and in English everywhere else. WhatsApp support
Security of your account.
Sign-in limits
Repeated failed sign-in attempts are limited, by account and by address.
Session management
See your active sessions and end the ones you do not recognise.
Handling of your mail.
Rescan on release
Every message released from quarantine is scanned again for malware.
Kept only as long as needed
Queued and quarantined messages are kept for limited periods; delivered mail is not archived.
Separation between customers
Each customer sees only its own domains, messages and users.
Legal documents
Our service agreement, data processing terms, KVKK privacy notice, privacy and cookie policy, and service and confidentiality commitment are published in the customer portal and kept as PDF. Accepted contracts are stored as PDF with your order.
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