Package 1 · Backup MX
Secondary MX, temporary queuing during destination outages and automatic delivery on recovery. No mailbox pre-check, AntiSpam, Antivirus, content inspection or quarantine.
TECHNICAL GUIDES
Validate your own domain, queue behavior and recovery without treating an open port as successful delivery.
Secondary MX, temporary queuing during destination outages and automatic delivery on recovery. No mailbox pre-check, AntiSpam, Antivirus, content inspection or quarantine.
Primary MX gateway with configurable AntiSpam, Antivirus, sender-domain checks and quarantine. Publish only gate.securawall.com and configure a separate manual receiving target. Queuing and recovery remain included.
Add authorized outbound delivery to either Package 1 or 2 for the same domain. Separate add-on pricing, approval, server credentials, quotas, TLS and verified SPF apply. Customer-domain DKIM signing is optional and recommended. Incoming protection remains determined by the base package.
By the SecuraWall team · Updated · Operational guidance, not a delivery guarantee.
Use a domain and mailbox you own. Record the current primary MX entries and select a maintenance window. Confirm ownership TXT, secondary MX, active service dates and the discovered or manually configured destination in your portal. Do not send probes to unrelated recipients.
Send a uniquely identified message through the intended backup route using your authorized test setup. Track its queue ID and inspect the destination mailbox and receiving logs. An SMTP banner or accepted RCPT alone does not demonstrate successful message delivery.
In a planned window, temporarily make your own destination unavailable in a reversible way. Send one controlled message and confirm that it remains queued with the expected error. Avoid changing unrelated global firewall or mail policies. Keep a recovery path available.
Restore the destination, then follow the same message through retry and remote acceptance. Check the real mailbox. Record elapsed time, queue expiry and whether any duplicate messages were received. Retry timing is approximate and receiving-server limits may add delay.
A nonexistent recipient or permanent policy rejection is a different case from an outage. Understand how the destination and backup report that result. If needed, use an authorized test recipient with a deliberately controlled policy rather than generating unwanted delivery failure messages.
This exercise does not certify disaster recovery of the gateway, every sender’s MX behavior or inbox placement for all mail. Repeat after material DNS or receiving-system changes. Keep test evidence and support details outside the protected domain.
Prepare a controlled maintenance window, verify backup routing and observe recovery without promising uninterrupted mailbox access.
Read guide →Plan secondary routing for several legitimate primary destinations without loops or extra domain subscriptions.
Read guide →Identify whether a delay comes from service state, DNS, routing, SMTP rejection or final mailbox handling.
Read guide →