Explore delivery details, personal quarantine, IT release requests and separate mail traffic and account activity logs.
This preview uses sample data. It does not show a live account or actual message records.
Delivery history
Click the sample Queue ID to inspect its security details.
Queue ID
Recipient
Result
user@example.com
SMTP accepted
Security results · Sample
Total spam score
0.4
SPF / DKIM / DMARC
Pass / Pass / Pass
Antivirus
Not recorded / no matching signal
Security decision
No action
Quarantine
DEMO-HOLD · user@example.com · Held for review
ViewReleaseDelete
Follow the queue
See pending delivery, the last recorded destination error and the current message age.
Review quarantine
Eligible account owners can view, release or delete their held messages. Release resumes delivery; the destination still controls acceptance.
Open delivery details
Inspect recorded attempts, destination SMTP results, security decisions and rule scores. Missing results are not treated as passes.
Use your package features
Backup MX exposes queue and delivery. Email Protection adds protection and quarantine. SMTP Relay adds SMTP devices and domain DKIM management.
Protection and portal capabilities
Message inspection and personal quarantine are available in Email Protection (base Package 2). Backup MX provides queuing and delivery without content scanning. Availability depends on package, enabled controls and supported analysis limits.
Personal quarantine and aliases
Email Protection (base Package 2)
Give mailbox users access to authorized held mail for their primary address and linked aliases.
Scope and limits
Give mailbox users access to authorized held mail for their primary address and linked aliases. Aliases share the primary account credentials and quota. Personal quota overflow stays held for IT review.
IT release requests
Email Protection (base Package 2)
Mailbox users can request IT review of eligible held messages.
Scope and limits
Mailbox users can request IT review of eligible held messages. IT sees pending requests and can receive configured email notifications. Authorized release requires fresh checks; submission to the delivery queue and destination SMTP acceptance are separate results.
Mail traffic and account activity
All packages
Use Logs to distinguish mail traffic from account activity.
Scope and limits
Use Logs to distinguish mail traffic from account activity. Recorded setting changes include named old and new values where available. Customer access stays scoped to the account; historical records may contain less detail.
Delivery history and security details
All packages
Open a Queue ID to follow recorded delivery attempts, SMTP responses, security decisions and rule contributions.
Scope and limits
Open a Queue ID to follow recorded delivery attempts, SMTP responses, security decisions and rule contributions. A local submission result, destination acceptance and inbox placement are different outcomes.
Choose Security in the main menu for analysis scope, or Company → What’s new for release details.