SECURAWALL MAILFLOW
Procurement & service scope
Review package terms, storage, support, privacy and operational evidence before purchasing.
Before you purchase
| Package | Budget illustration |
|---|---|
| Package 1 · Backup MX | USD 15.00 monthly; USD 180.00 over 12 monthly renewals at this price |
| Package 2 · Email Protection | USD 45.00 monthly; USD 540.00 over 12 monthly renewals at this price |
| Optional add-on · SMTP Relay | USD 25.00 monthly; USD 300.00 over 12 monthly renewals at this price |
The 12-month illustration is not an annual contract, prepaid discount or automatic renewal. Each domain selects base Package 1 or 2; SMTP Relay is an optional, separately billed add-on. Pricing is per domain, not per mailbox. Traffic and storage remain subject to service limits.
| Condition | What applies |
|---|---|
| Sending | SMTP Relay is billed in addition to active Package 1 or 2 for the same domain and requires approval and authorized server credentials. Recipient quotas apply per minute, hour and day; obtain your allocation before purchasing. Unlimited sending is not included. |
| Storage | Shared finite service capacity. Confirm customer/global limits and personal quarantine allocation; a domain price is not a reserved disk allocation. |
| Quarantine | Mailbox users share their primary and alias allocation. Personal overflow stays held for IT review and is hidden from personal access; it is not automatically delivered. Server/customer storage safeguards are separate. |
| Upgrade / downgrade | An active-period upgrade keeps the end date, with the new package price at the next manual renewal. Downgrades apply at the paid-period end. |
| Renewal | Manual calendar-month renewal, no automatic card charge. Reminders begin three days before expiry. After the applicable base-service grace period, base acceptance/delivery can pause. Relay expiry stops new submissions; already accepted outbound messages keep their normal delivery lifecycle. |
| Invoice / currency | Checkout confirms currency and exact amount before payment. Keep the order/receipt for the captured price and service period; public current prices do not rewrite historic receipts. |
Procurement checklist
- Confirm your package, number of domains, mailboxes, daily messages, attachment volume and approved sending quotas.
- Obtain written hosting, backup, encryption and support arrangements for your intended service.
- Review data processing, supplier access, retention, deletion and financial terms with your procurement/privacy team.
- Approve DNS/connector changes and a rollback window with your mail administrator.
- Run a controlled pilot and record destination acceptance, queue recovery and protected-package outcomes.
Public service information is not a separately executed SLA, NDA or data-processing agreement. Request the required contract scope before purchase.
Request a written service proposal